hassanali@evrenai.com

+1 (346) 593-7972

Revolutionizing Healthcare Access: An AI-Powered Virtual Consultation Platform

Global telehealth innovator iSeedoc needed to bridge the gap between patient demand and specialist availability. Their core challenge was scaling operations without compromising on the quality of care, data security, or regulatory compliance. They partnered with Evren AI to architect an end-to-end, HIPAA-compliant telehealth platform that automates workflows, streamlines consultations, and leverages AI to deliver intelligent, accessible, and secure healthcare.

Industry:Healthcare & Telemedicine
Core Challenge:Scaling Care Delivery & Ensuring HIPAA Compliance
Solution:Autonomous AI Agents, Secure Backend Architecture, Real-Time Communications
Transforming Healthcare with AI Chatbots for Mechapal
Challenge illustration
Challenge illustration

The Strategic Imperative: Engineer a Secure, Scalable, and Intelligent Care Ecosystem

Fortifying Patient Data Security & Compliance

The goal was to build a system with bank-grade security, ensuring HIPAA compliance and role-based access control to protect sensitive patient health information.

Automating Clinical & Administrative Workflows

iSeedoc aimed to automate processes like appointment scheduling, medical report analysis, and follow-up notifications, allowing providers to focus more on patients.

Enabling Seamless Patient-Doctor Communication

The platform needed a reliable, low-latency communication service for real-time chat and notifications, ensuring a seamless experience for patients and doctors.

Evren AI delivered more than a backend, they delivered a strategic foundation for our entire business. Their expertise in secure, scalable architecture and their intelligent integration of AI has allowed us to operate with a level of efficiency and compliance we didn't think possible. They are true partners in innovation.

Chief Technology Officer

iSeedoc.com

Our Blueprint for an Enterprise-Grade Telehealth Backend

Architected a Secure, Role-Based Authentication Core

We implemented a JWT-based authentication engine with role-based access (Patient, Doctor, Admin) to ensure strict data control and auditability.

Engineered a Scalable, Asynchronous Task Infrastructure

Using FastAPI's background processing, we designed a non-blocking architecture to handle tasks like email notifications and AI report generation, keeping the platform responsive under load.

Integrated AI for Intelligent Document Processing

We leveraged GPT-4 to automate medical report analysis, extracting insights from various file formats and generating structured PDF summaries, saving manual effort.

Deployed a Resilient, Real-Time Communication Service

We built a WebSocket-based chat and notification system with automatic reconnection and user-specific tracking, ensuring reliable live consultations.

Strategic Approach

The Transformational Outcome: A New Paradigm in Efficiency, Security, and Care Delivery

Achieved End-to-End HIPAA-Compliant Automation

We delivered a fully automated, HIPAA-compliant workflow, reducing administrative overhead and minimizing human error in handling sensitive data.

Reduced Report Analysis Time by 90%

The AI-powered engine transformed a multi-hour process into minutes, enabling faster review of insights and more timely care delivery.

Enabled Scalable, Conflict-Free Scheduling

Integration with Google Calendar and dynamic slot-checking eliminated conflicts and automated scheduling, supporting iSeedoc’s growing provider and patient base.

A Future-Proof Platform for Enterprise Integration

Built with OAuth2 compliance and a comprehensive API, the platform is ready for future integrations with EMR/EHR systems, ensuring long-term strategic value.

These results demonstrate the transformative power of AI when implemented strategically and thoughtfully.

Discover our most recent projects.

Evren AI supports clients across the globe in adopting cutting-edge technology to transform customer interactions.

Is Your Business Ready for a True AI Partner?

Let's move beyond theoretical discussions and build a pragmatic, actionable roadmap for your AI success. Schedule a confidential discovery call with our senior strategy team today.